studio policies

Late Cancellations & No Show Fees: Class reservations booked for all 5am classes, 6am classes, and 7:30am Saturday Classes must be canceled at least by 8pm the night before class. Classes canceled after 8pm will be considered a Late Cancel and will result in a Late Cancel Fee being charged to your card on file. Members and clients who fail to cancel their class and no show will be charged a No Show fee. All other reservations must be canceled at least a 2 hours prior to class. Classes canceled within 2 hours of the class start time will be considered a Late Cancel and will result in a Late Cancel Fee being charged to your card on file. Members and clients who fail to cancel their class and no show will be charged a No Show fee.

Late Arrival to Class: Late arrivals to class are studio arrivals after the class start time. Late arrivals will not be permitted entry to the studio or class. Please arrive on time. Failure to arrive on time may result in a No Show for the class reservation will result in a No Show Fee.

Footwear: We are a shoeless studio unless otherwise posted. Upon entering please place your shoes on the show rack and your belongings in the cubbies. If you’d like to wear socks they must be grippy/sticky socks.

Food & Drink in the studio: ONLY water is allowed in the studio.

Phone Usage: No phones are allowed in the studio during class.

Filming Class: No personal filming of classes is allowed unless prior written permission from ownership is given.

Guests: All guests must be signed up for class in advance and must have a signed waiver prior to the start of class.

Children & Childcare: We do not offer child care. Children of any age are not permitted to wait for their parent or guardian in the lobby while class is in session. Members and clients who bring children will be declined entry to class.

Class Reservations: All clients and members must pre register for class. The studio cannot guarantee a space in class for standbys. Clients and members can book classes online or through the Physoulcal Fitness app by logging into your member profile. The studio reserves the right to cancel any class with less than three (3) participants within one (1) hour prior to the start of class. No fee is charged to clients signed up. An email will go out if class is canceled. Studio communications about classes and studio emergencies are provided over email. 

Code of Conduct: Our community is built on trust, connection, authenticity, and safety. The studio has a zero tolerance policy when it comes to harassment, disrespect, and hate. We aim to be a space where we are courteous, respectful, and conscientious to one another. The studio reserves the right to terminate memberships and clients who fail to adhere to our code of conduct.

FAQ’s: find a complete list here.